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Thank you for the very helpful information. Never know that there was such a service. I will check it out. If the private service is so successful, that helps explain why it is so difficult to get through on regular calls. On one hand, I like the ...

Just a thought that might help many of you. If you have an extensive Tax "help" practice as we do, you need to be able to get in touch with various IRS departments and you shouldn't be trying any regular numbers, or even the Practitioner Priority Service ...

This should be brought to the attention of TXCPA Relations with IRS Committee. ------------------------------ Donna Wesling CPA retired Austin TX (512)289-2750 ------------------------------